For financial services
ITSM built for SOX, DORA & PCI
Financial institutions can't ship “AI did it” to a regulator. TriagoAI gives you explainable AI agents with the evidence trail and approval controls regulation demands.
DORA major-incident reporting
Classify incidents as major / significant / none and surface the fields regulators expect - without manual spreadsheets.
SOX segregation of duties
Changes require dual approval from two different authorized approvers. No single person can push a change alone.
Tamper-evident audit chain
Every action is SHA-256 chained. Retroactive edits are detectable - what internal audit and external auditors actually ask for.
Regulator-ready evidence packs
One click produces a print-optimized incident evidence pack with the full agent timeline and audit chain.
From incident to audit-ready evidence
Step 1
A P1 incident fires
Triage classifies and flags DORA impact the moment it lands.
Step 2
Agents diagnose & propose
Diagnosis names the root cause; Remediation proposes a fix and pauses for approval.
Step 3
Dual approval
Two authorized approvers sign off before anything touches production.
Step 4
Evidence, on demand
Export an evidence pack with the timeline and tamper-evident chain.
Controls are designed against SOC 2 / ISO 27001 frameworks - formal certification is a future step, not claimed.