About TriagoAI
TriagoAI is an AI-native IT service management platform, aligned with ITIL 4, where AI agents close the loop: detect, triage, diagnose, remediate (with human approval), verify, and document.
Accountable AI
We believe AI in IT operations must be explainable. Every TriagoAI decision ships with an inspectable timeline and an audit trail - because 'the AI did it' isn't an acceptable answer.
Built for auditors
TriagoAI was designed for teams that answer to auditors - MSPs serving regulated clients included. Tamper-evident audit chains, dual-approval change control, and regulator-ready evidence packs aren't add-ons - they're the foundation.
Human-in-the-loop
Agents do the repetitive work; humans make the consequential calls. Remediation always pauses for approval before anything touches production.